Gen AI-Enabled Interactive Q&A Interface for Smart Metering

What This Is About? Empowering Utility Operations with Gen AI

A Large Electricity distribution Company in Middle East, continues to innovate by introducing cutting-edge solutions to streamline operations and enhance data-driven decision-making. The Gen AI-Enabled Interactive Q&A Interface is an advanced
platform designed to address the operational complexities of smart metering by allowing users to
query data directly and receive accurate, context-specific responses in real time.

In its first phase, the interface focuses on three critical areas: Remote Connection and
Disconnection (RC/RDC), Head-End System (HES) Read Reliability, and Billing Efficiency. By integrating
AI capabilities into the smart metering ecosystem, this initiative offers a robust framework for querying
operational data, empowering utility teams to make informed decisions swiftly and accurately

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